A Des Moines Garage Door Blog

As you may know, WD Door merged with Kinzler Construction Services earlier this year. President & CEO Tanner Kinzler was featured in the December issue of BUILD Des Moines magazine, talking about ways our employee and family-owned company is growing to serve our customers even better!

Check out the full magazine.

This month we are highlighting Kenny Wilson, one of our main residential garage door installers. He started working for us in September of 2015. Despite being relatively new to WD Door, Kenny has already moved up to doing specialty, complex jobs because of his knowledge, attention to detail, and professional demeanor. His strong work ethic and excellent customer service skills make him a perfect fit for our team.

This month we are highlighting Merle Pottorff, one of WD Door's main residential garage door service technicians. He started working for WD Door in Des Moines back in December of 2005. His strong work ethic, attention to detail, and excellent customer service skills make him a perfect fit with our team.

This month we are highlighting Steve Tesser, one of our residential garage door installers. He started working for WD Door in Des Moines back in August of 2011. He went from a residential assistant to a team lead in a very short time because of his strong work ethic and attention to detail. Steve handles all of our unique and complicated installation projects. We count on his precision and expertise to get the job done well and efficiently.

Thank you, Steve, for all your hard work and commitment to the WD Door team!

This month we are highlighting Ryan, our residential salesperson. He started working for WD Door in March of 2005 in our Des Moines residential garage door installation department as a helper to one of the lead installers. He is self-taught and motivated and was quickly promoted to doing lead residential garage door installs. He was the go-to guy for detailed, tricky, and labor-intensive installation and service jobs.

This month’s spotlight is on Petr, one of our commercial installers. He’s worked at WD Door for garage door repair and installation for 10 years.

He started in residential garage door installation and quickly moved into Des Moines' commercial work. Petr goes the extra mile for everyone, and is such a hardworking team member. His work in the field reflects this as he’s in charge of large, more complex installations.

As one of our first original employees here at WD Door, Bob started working for us three months after Steve and Jeff started the business back in 2003.  This alone shows his dedication and commitment to the garage door business.  He is one of our most efficient, accurate and seasoned residential garage door service technicians, and always answers his cell phone in the happiest of demeanors, no matter how long of a day it has been.  He receives the most positive feedback from customers than any other installer or service technician on our team.  This says so much about his character, that a person would take time out of their busy schedule to call or write an email about what has been going right, rather than wrong.  

This month in the Des Moines garage door repair industry, we’re turning the spotlight on Tonya Williams.

Tonya is a committed, hard-working employee and a joy to be around. She started with our team in January of 2015, but she fits so well into our culture at WD Door that it feels like she’s been around forever. She comes from an accounting, billing, and customer service background, which translates directly to her crucial role as our service scheduler. Originally from Arkansas, Tonya has a charming southern drawl, which all of us “Northerners” enjoy. Words like “oil,” “cement,” and “milk” give us a chuckle when we hear them come from her. Her southern charm is definitely a plus when it comes to working with both pleasant and difficult customers! Outside of work, Tonya enjoys her grandkids, camping, swimming and watching sports.